AI chatbot “CASper” provides support for questions about CAS Campus

KIT/SLE-Campusteam KI-generiert über ChatGPT

CASper - an AI developed by the campus team for questions relating to the campus management system

DE Studium und Lehre (SLE) is now making the AI chatbot CASper available. It offers KIT employees support in using the campus management system CAS Campus.

CASper was developed together with the Center for Media Learning (ZML) and the Scientific Computing Center (SCC). The technical basis is an AI application whose knowledge is based on the SLE help pages for CAS Campus and answers typical application questions in a dialog-oriented manner.

Overview of functions

Direct help with specific questions
CASper provides structured step-by-step instructions and eliminates the need to manually search through the help pages.
Role-based support
Targeted queries about the user's role provide tailored advice and instructions.
Context-related links
Relevant sections of the documentation and further information are linked directly.
Tips for avoiding errors
CASper points out common sources of errors and provides information on systematic troubleshooting.
Overview and orientation
Complex procedures are compactly summarized, responsibilities and processes are clearly displayed.

CASper provides a low-threshold support service that facilitates the use of CAS Campus and complements existing support structures.

Contact and links:

Contact: Campus and Process Management (CPM) department at DE SLE
AI chatbot CASper
SLE help pages for CAS Campus on KOALA (one-time entry to ILIAS course required)